Fix the Process, Not the Problem
Forbes
By Steve Andriole, 1 Dec 2020
“Project Management” is an enormous industry. Software, training, certifications and even Masters degrees – everything you can imagine — to make us better at managing simple and complex projects. But we keep failing. Over and over again. Is there a solution? Yes.
Software Isn’t the Answer
Management Artifacts, Like SCRUM or DevOps Aren't the Answer Either
It’s Always Been About the People
- Find – and Reward – Real Leaders
- Build the Right Teams
- Fix Training
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Fix the Process, Not the Problem
Harvard Business Review
By Harold L. Sirkin and George Stalk, Jr., July–August 1990 Issue
...everyone at the paper mill became a problem solver. Together, managers and mill workers learned to take the initiative not just for identifying problems but also for developing better processes for fixing problems and improving products. Their approach did not depend on key senior executives taking charge and telling people what to do. Instead, the entire organization learned how to learn.
In the pressure to get things done, many managers fear being patient. They focus on short-term fixes to existing problems rather than on instituting processes to solve and eventually prevent problems and to identify unsuspected opportunities.
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